Our consultants and specialist service personnel achieve the highest level of service and expertise through on-going education. We have a continuous up-skill programme in place working together to ensure we meet industry standards.
Technicians are NZ Security Association (NZSA) Certified and hold Site Safe Certification and “Secret” or “Confidential” clearance with the NZ Defence Force. The company and all staff hold Ministry of Justice security licenses. We ensure our technicians are up-to-date with upgrades, new developments and new products that enter the market.
There is an underlying belief and passion for customer service within our team and this is nowhere more evident than in our Project Management. This is a key aspect of our service to our customers. Our processes ensure visibility on progress and scheduled completion dates.
Overall programme management, including operational and financial effectiveness, must occur to ensure that service levels are constantly improved and cost structures kept within budget.